General Telephone System Support Articles
Information on the Message Center / Voicemail system and options.
Information on published system feature codes.
Support information for Soft Phone clients.
Updates to Android & iOS intended to extend battery life have made soft phone selection more important. The new updates terminate background processes. To ensure you receive phone calls, there are certain steps which must be taken.
One of these steps is to select a Soft Phone which supports a feature called "push notifications". One product that does this is CounterPath Bria.
Internet Information, Access and Support