Knowledge Base - Soft Phone
General Phone
General Telephone System Support Articles
Message Center / Voicemail
Information on the Message Center / Voicemail system and options.
Feature Codes
Information on published system feature codes.
Soft Phone
Support information for Soft Phone clients.
Updates to Android & iOS intended to extend battery life have made soft phone selection more important. The new updates terminate background processes. To ensure you receive phone calls, there are certain steps which must be taken.
One of these steps is to select a Soft Phone which supports a feature called "push notifications". One product that does this is CounterPath Bria.
Internet
Internet Information, Access and Support